TNT EXPRESS ADOPTS INNOVATIVE WORLD-FIRST COMMUNICATIONS PLATFORM
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Johannesburg, South Africa, October 2010 – TNT Express, a leading global business to business express delivery company, has taken the first step within the South African courier industry to adopt the world’s first Enhanced Mobile Communications Network (EMC Network).The platform, known as Qkey, offers consumers the convenience of interacting with the brand at anytime from anywhere via mobile phone technology.
Qkey is an innovative and interactive communications gateway designed specifically for mobile phones. TNT’s Q-channel, Q-868, is an information tool that will make the brand accessible to anyone with a mobile phone, be it a traditional voice handset or a more modern mobile internet enabled device.
“The Qkey platform places TNT at the forefront of a new era in communications,” says Tim Steel, Country General Manager of TNT Express. “With Qkey, our clients can choose to interact with us at anytime from anywhere,” he explains. “So whether it’s to book a collection, track a package, or to obtain a quotation, clients now have a new and user-friendly method to access TNT.”
When customers see TNT’s Q-number (Q868), they would need to dial in using the Qkey dial in number 0873 10 10 10 and simply punch in “868” ,when prompted for the Q-number, to instantly engage with the brand. TNT Express has established a full site behind their Q-channel which will mirror key features of their website, www.tnt.com. This will broaden TNT’s accessibility to people that are not always in front of a computer or in the office.
“Customer satisfaction has always been a priority for TNT. Our adoption of the Qkey platform demonstrates our commitment to keeping customers in touch and up to date with key developments and service offerings within the organisation,” says Steel. “With Qkey, we will not only lead the industry by providing best-in-class services to our customers, but will also offer clients easy accessibility to our key services right from the palm of their hands ” concludes Steel.
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Distribut by Cutting Edge Marketing & Communications on behalf of TNT Express. For further information contact Bhaga on Tel: +27 (0)11 784 7804, Email: anusha@thecuttingedgegroup.com
About TNT
TNT provides businesses and consumers worldwide with an extensive range of services for their mail and express delivery nes. Headquarter in the , TNT offers efficient network infrastructures in Europe and and is expanding operations worldwide to maximise its network performance. TNT serves more than 200 countries and employs more than 160,000 people. Over 2009, TNT report €10.4 billion in revenues and an operating income of €648 million.. TNT is officially quot on the Amsterdam Stock Exchange. TNT recognises its social responsibility and has form partnerships with the Unit Nations World Food Programme and the Unit Nations Environment Programme to fight hunger and pollution in the world. Our efforts are being recognis: in 2009, TNT again reach the highest score of all companies includ in the Dow Jones Sustainability Index and in the Carbon Disclosure Project in the carbon intensive sector.